Elevate Your
Hospitality Operations
A powerful all-in-one Hospitality Management System designed to streamline hotel rooms, restaurant reservations, banquet events, bookings, billing, promotions and QR-based guest services.
Unified Hospitality Platform
The Hospitality Management System is a comprehensive solution for managing hotel rooms, restaurant tables, banquet events, reservations, bookings, billing, promotions, QR ordering and public-facing frontend tools — all in one unified panel.
Complete Hospitality Management
Manage hotel operations, restaurant service, finances and guest engagement in one system.
Hotel Management
Manage room types, guests, bookings and a full calendar system for tracking check-ins and check-outs.
- Room Types with pricing & amenities
- Individual room management
- Guest profile database
- Booking lifecycle control
- Visual booking calendar
Restaurant Management
Operate tables, reservations, digital menus and kitchen orders through a complete POS-style workflow.
- Table capacity & location
- Reservation management
- Menu categories & dishes
- Live order tracking
- Kitchen display system (KDS)
Banquet & Events
Host weddings, conferences and parties with a dedicated hall booking system and service add-ons.
- Premium Hall & Venue profiles
- Half-day / Full-day pricing
- Event service add-ons (Catering, AV)
- Visual availability calendar
- Bulk CSV data management
Finance & Billing
Track payments, generate invoices and analyse revenue using the integrated finance module.
- Automatic invoice generation
- Payment records
- VAT / Tax support
- Financial reports
- Customer deposits & wallet
Promotions & QR
Mobile-first promotional pages and QR-based digital ordering for restaurant tables and room service.
- Promotions landing page
- QR code ordering system
- Room service QR via tokens
- Anti-abuse security layers
- WiFi-only access control
Delivery Management
Streamline food delivery with driver assignments, live tracking and performance metrics.
- Driver / Delivery person directory
- In-house & Third-party support
- Real-time status updates
- Address & GPS location logging
- Delivery revenue analysis
System Settings
Configure hotel identity, financial settings and system notifications from the Global Settings panel.Brand Identity
- Hotel name & logo
- Address & contact info
- PAN / VAT registration
- Invoice branding
Financial Defaults
- Currency symbol & ISO code
- Tax configuration
- Deposit percentage
- Billing preferences
Notifications
- Email alerts
- WhatsApp notifications
- Booking alerts
- Order notifications
Mobile Promotions
Landing Page
A native-app-style, mobile-first landing page for guests — accessible via QR scan or direct link at /promotions.
- Dark-gold luxury header
- Hero carousel banners
- Staggered animations
- Google Fonts "Outfit"
- Quick actions grid
- Promo & CTA cards
- Dynamic services grid
- Menu bottom sheet
- Promotion title & text
- Banner image manager
- Action card labels
- CTA banner config
- Auto-assigned icons
- Keyword icon mapper
- Uploaded image support
- Horizontal scroll grid
QR Security &
Token System
Enterprise-grade security for QR-based guest ordering. Prevents abuse, token sharing, and spam orders using cryptographic tokens and configurable rate limits.
- Cryptographic token per QR
- Auto-expiring tokens (default 8h)
- Instant token invalidation
- Token-linked room service
- Rate limiting (5-min & hourly)
- IP binding & max-IP limit
- Auto-block on abuse detection
- Table & room status checks
WiFi-Only
Menu Access
Restrict digital menu access to guests on the restaurant's local Wi-Fi network only.
/admin → Table Sync Settings- Blocks external mobile data users
- Detects proxy / Cloudflare IPs
- RFC1918 private network enforcement
- API-level access protection
Real-Time
WebSocket Engine
Instant bi-directional communication between guests and staff powered by a Node.js WebSocket bridge.
- Node.js WebSocket bridge
- PHP event dispatcher
- Table/Booking-based rooms
- Detached background process
- Start/Stop toggle from admin
- Live health indicator (orb)
- HTTPS auto-shutdown (safety)
- LAN / Live hybrid support
POS & Order Management
Kitchen Display System and smart checkout tools for restaurant and room service orders.
Kitchen Display System (KDS)
A live order tracking view for kitchen and room service staff with a full status workflow.
- Pending → In Progress → Completed
- Linked to table, room or guest
- Real-time public order tracking
- Restaurant & Room Service unified
POS Checkout v3.3
Smart billing tools with discount support, split payments and instant receipt printing.
- Manual percentage discounts
- Smart split-check allocation
- Proportional discount distribution
- Automated thermal receipt printing
Zero Dollar Payments
Instantly clear a restaurant table while pushing the outstanding balance to the customer's profile as a debt.
- $0 payment processing
- Balance pushed to customer wallet
- Table cleared immediately
- Outstanding debt tracking
Inventory & Ingredient Costing
Automate kitchen stock levels and track real-time profit margins by mapping ingredients to your menu items.- Link multiple ingredients to one dish
- Unit conversion (g/kg, ml/ltr)
- Fractional quantities (e.g. 0.25 kg)
- Auto-suggested ingredient names
- Auto-deducted on order submission
- Movement logged in audit trail
- Linked to hospitality order ID
- Zero-touch inventory updates
- Real-time ingredient cost per dish
- Saved permanently per order item
- Accurate historical cost reports
- View exact profit margin per dish
Real-Time
Call Staff System
A real-time notification system allowing guests to summon staff directly from their mobile device with a single tap — no app download required.
/admin/hospitality/restaurant/tables- One-tap call from mobile header
- Sonar-style wave animation
- Audio status chimes on updates
- "Staff is coming…" feedback
- Shaking bell on calling table
- Single-shot audio chime alert
- One-click acknowledgment
- Real-time table highlights
Customer Deposit & Wallet System
Manage guest prepaid balances and credits linked to phone numbers for fast, flexible billing at checkout.Wallet Management
- Linked to guest phone number
- Balance visible during order creation
- Pre-payment via Finance module
- Auto-checked at POS checkout
Deposit Configuration
- Toggle mandatory frontend deposits
- Set deposit percentage (e.g. 50%)
- Deposit processed via Finance module
- Applies to bookings & restaurant orders
Frontend Shortcodes
Embed hospitality features directly inside CMS pages with a single tag.
| Shortcode | Description | Module |
|---|---|---|
| {hotel_rooms} | Display all active room types in a premium grid | Hotel |
| {hotel_booking_form} | Standalone hotel booking form with AJAX submission | Hotel |
| {hotel_check_availability} | Inline date-picker availability search | Hotel |
| {hotel_rooms_slide} | Interactive carousel slider for room types | Hotel |
| {hotel_extra_services} | Premium grid of extra services (Spa, Gym, etc.) | Hotel |
| {restaurant_reservation} | Restaurant table reservation form | Restaurant |
| {restaurant_menu} | Beautifully styled menu grouped by category | Restaurant |
| {banquet_halls} | Premium listing of banquet halls with enquiry/booking modal | Banquet |
price="false" attribute to hide pricing. API Integration
Secure APIs for both administrative and public frontend operations.
Admin APIs (login + permission required)
- Room & Room Type management
- Guest profile operations
- Booking status updates
- Table & reservation control
- Menu item save & delete
- Finance invoice & payment APIs
- Extra services management
- POS order status updates
- Banquet Halls & Add-ons CRUD
- Real-time Banquet metrics & JSON export
Public APIs (no login required)
- Submit hotel room booking
- Submit restaurant reservation
- Available rooms lookup
- New restaurant / room order
- Real-time order status fetch
- Call staff request
- Table list for selection
- Available Banquet Hall enquiry
- Submit Hall booking request
Role-Based
Access Control
All admin routes are protected by RBAC permission slugs. Assign these to your roles in the RBAC manager to control staff access precisely.
Permission Slugs
Demo Data Seeder
Populate the system instantly with sample data for testing and product demos.
iCal Synchronization
(OTA Sync)
Bi-directional availability sync with major Online Travel Agencies like Airbnb, Booking.com and Expedia using the standard iCal (.ics) format.
/api/hospitality/cron/ical-pull- Unique URL per Room Type
- OTAs fetch local availability
- Standard .ics format
- Always up to date
- Pull bookings from OTA URLs
- Delta sync (detects cancellations)
- Auto-assign available room
- Conflict-safe inventory logic
- Manual "Sync Now" button
- Automated via Cron job
- Per-Room Type error logs
- Config per room category
- Airbnb
- Booking.com
- Expedia
- Any .ics-compatible OTA
Google Hotel Center
& Travel Partner API
Sync your hotel inventory and pricing directly with Google Search and Maps via the Travel Partner API.
Hospitality Settings → Google Hotel Center- Physical property data via hotels.xml
- Address, Lat/Long, Phone
- Single-property optimised
- Uses your Hotel ID & coordinates
- Pricing via prices.xml
- Next 14-day window
- Tax/VAT included automatically
- Real-time inventory subtraction
- Interactive Mode support
- Google sends XML query
- Real-time availability response
- Price inc. tax returned live
- Subtracts CheckedIn rooms
- Subtracts Booked rooms
- Tax rate from global settings
- tax_enabled toggle respected
Unified SEO
Branding Sync
Automatically synchronise your hospitality branding with the site's overall search engine optimisation — no manual duplication needed.
Admin → SEO Tools- Inherits Website Name
- Inherits Logo from settings
- Inherits Social Profile Links
- No manual re-entry needed
- Social links → sameAs in JSON-LD
- Organization schema integration
- Fallback to primary brand data
- Always complete for search engines
Key Platform Features
Advanced tools designed for modern hospitality businesses
QR-Secured Ordering
Token-based QR ordering for tables and room service with rate-limiting, token expiry and multi-layer anti-abuse security.
Customer Wallet & Deposits
Prepaid balances and deposit wallets linked to guest profiles for faster billing and flexible payment options.
Real-Time Staff Calls
Guests call staff instantly from their mobile with live dashboard alerts, sonar animations, and audio notifications.
Kitchen Display System
KDS-style order tracking for restaurant and room service with Pending → In Progress → Completed status workflow.
Visual Booking Calendar
Interactive calendar view showing check-in and check-out dates across all active bookings at a glance.
RBAC Permissions
Granular role-based access control protecting all admin routes with assignable permission slugs per staff role.
Premium Banquet Module
Complete hall management with visual calendars, service add-ons (catering/decor), and unified metrics dashboard.
Ingredient Costing (COGS)
Map ingredients to dishes, auto-deduct stock on every order, and view real-time profit margins and historical cost reports.
iCal OTA Sync
Bi-directional availability synchronisation with Airbnb, Booking.com and Expedia via standard iCal format with delta sync and cron automation.
Google Hotel Center
Sync inventory and live pricing directly with Google Search and Maps via the Travel Partner API with real-time availability feeds.
Unified SEO Branding
Auto-inherit hotel name, logo and social links into the site's SEO module and JSON-LD Organization schema — zero duplication.