PRIVACY POLICY FOR STAFF CONNECT
Last Updated: May 15, 2026
1. INTRODUCTION
Staff Connect ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use the Staff Connect mobile application (the "App").
2. INFORMATION WE COLLECT
To provide our hospitality management services, we may collect the following:
- Audio Data: The App accesses your device's microphone to facilitate real-time voice communication between staff and guests. We do not record or store these audio conversations on our servers; they are transmitted in real-time via encrypted WebRTC protocols.
- Camera Data: The App accesses your camera solely for the purpose of scanning QR codes to pair your device with the hospitality management system. We do not store photos or videos from your camera.
- Device Identifiers: We collect unique device identifiers (e.g., FCM Tokens) to deliver real-time notifications for guest requests and incoming calls.
- Usage Data: We may collect information on how the App is accessed and used to improve service performance.
3. HOW WE USE YOUR INFORMATION
We use the collected data for the following purposes:
- To facilitate voice communication (WebRTC).
- To provide real-time alerts and notifications for staff assistance.
- To maintain and improve the App's functionality.
- To ensure the security of the communication system.
4. PERMISSIONS AND BACKGROUND SERVICES
The App requires the following permissions to function correctly:
- Microphone: For voice calls.
- Camera: For QR code setup.
- Notifications: To alert you of guest requests.
- Foreground Service: To maintain a stable connection for incoming calls even when the App is in the background.
5. DATA SHARING AND DISCLOSURE
We do not sell your personal data. We only share information with third-party services necessary for the App's operation:
- Firebase (Google): For push notifications (FCM).
- Your Hospitality Management Server: To route requests and manage staff status.
6. SECURITY
We implement industry-standard security measures, including WebRTC encryption, to protect your data during transmission. However, no method of transmission over the internet is 100% secure.
7. CONTACT US
If you have any questions about this Privacy Policy, please contact: